Keys kills: Sales, Marketing, Customer Services, Power Pages, Power BI
- Microsoft Certification in Dynamics 365 and Power Platform.
- Project management skills.
- General understanding of full lifecycle development of a Dynamics 365/CRM and Power Platform (installation, configuration, customization, and deployment).
- Deep understanding of best practices.
- Deliver high quality code deliverables for a module including configurations and customizations, lead validation for all types of testing and support activities related to implementation, transition and warranty.
- Experience working on support project, handling tickets, Raising change request, Problem Tickets closure.
- Knowledge about development of Azure resources like Logic apps, functions app, APIM, key vaults, secrets, connectors.
- Knowledge about CRM apps for Sales, Customer service, Project service automation, Marketing.
- Lead client meetings and/or facilitated strategy sessions.
- Assess and document current state architecture and integrations in the platform.
- Working with customers to analyze business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the CRM platform.
- Identifying creative solutions to meet system/business requirements with and without the development of custom code.
